Not sure what you need?
Find what you are seeing below. Most septic problems announce themselves well before they become expensive.
When it is every drain rather than one fixture, the problem is usually the tank or the line out to it, not a clog under a sink.
Start with pumpingAir being forced back through the system, which often means the tank is at capacity or a line is partially blocked.
Start with pumpingEffluent surfacing where it should not. This points at the drain field and tends to get worse, not better, if left alone.
Book a repair visitA venting problem, a leak, or an overfull tank. Worth having looked at promptly because it can indicate a failure in progress.
Book a repair visitLenders and buyers want a documented condition report, and an unknown septic system is one of the most common closing delays.
Book an inspectionStaying on a schedule is far cheaper than the alternative. A drain field replacement costs many multiples of a routine pump-out.
See maintenance plansResidential services
Every service below is priced upfront, so you know the cost before we start work.
Routine pump-outs to clear accumulated solids. Most homes need this every three to five years, depending on household size and tank capacity.
Learn moreTanks, pumps, lines and drain fields. If you have slow drains, wet patches or odors, this is usually where to start.
Learn moreDetailed inspections for home sales, closings and routine peace of mind, with a written report you can hand to a buyer or lender.
Learn moreNew systems and full replacements, including permitting and county approvals for new construction or a failed system.
Learn moreDesign and engineering sized for your lot, soil and household — the step that determines whether a system lasts.
Learn moreFrom booking to follow-through
What homeowners can expect
The residential process is designed for a household that wants the problem handled clearly, without learning septic terminology or waiting on a commercial estimate.
Choose an available day and window online. Your confirmation keeps the service, address and timing together so there is no guessing later.
We document what was completed, what we observed and what should happen next. You keep a useful record for maintenance or a future home sale.
Tank size, household use, access and system condition matter more than a generic calendar. Recommendations are based on your property rather than a one-size-fits-all pitch.
Before your home service visit
A few practical answers for booking and preparing for residential service.
No. Share it if you know it, but it is not required. The booking form captures the symptoms and service address so the crew can prepare for the visit.
Yes. The online request form and chat both accept photos. A picture of surfacing water, the tank area or an alarm panel can help us understand the situation before arrival.
Book the symptom you are seeing or choose an inspection. The crew can evaluate the system and explain the appropriate next step without making you diagnose it first.
Yes. Enter the property address during booking and the site checks it against the current service area before you confirm the request.
Where we work
We serve homeowners across 9 counties in the Charlotte region and surrounding Piedmont. Not sure whether you are covered? Enter your address when booking and the site will tell you.
- Mecklenburg County
- Cabarrus County
- Iredell County
- Rowan County
- Stanly County
- Davie County
- Davidson County
- Gaston County
- Union County
Ready to get it handled?
Book online in a couple of minutes and pick an arrival window that works for you, or call and we will sort it out on the phone.